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Privacy Policy

Privacy Policy for The Basement Studio

At The Basement Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our gym, use our website, or interact with us in any way. By accessing our services, you agree to the terms outlined in this policy.

  1. Information We Collect:

    • Personal Information: When you sign up for a membership or use our services, we may collect personal information such as your name, address, email address, phone number, date of birth, and payment information.

    • Health Information: To provide you with personalized fitness services, we may collect health-related information such as your fitness goals, exercise routines, medical conditions, and any other information relevant to your fitness journey.

    • Usage Information: We may collect information about your interactions with our website, mobile applications, and other digital platforms, including your IP address, browser type, device identifiers, and browsing activities.

    • CCTV Footage: For security purposes, we may monitor our premises through closed-circuit television (CCTV) cameras. Your image may be captured if you visit our gym.

  2. How We Use Your Information:

    • Personalization: We use the information collected to personalize your gym experience, provide you with customized fitness plans, and offer relevant promotions and discounts.

    • Communication: We may use your contact information to send you important updates, newsletters, marketing materials, and other communications related to our services.

    • Billing and Payments: We use your payment information to process transactions, manage memberships, and facilitate billing-related communications.

    • Security: Your information may be used to maintain the security and integrity of our facilities, prevent fraud, and protect the safety of our members and staff.

  3. Information Sharing:

    • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our gym, delivering services, or conducting business activities on our behalf.

    • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or successor organization.

  4. Data Security:

    • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

    • However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  5. Your Choices and Rights:

    • You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time.

    • If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us using the information provided below.

  6. Updates to this Privacy Policy:

    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

  7. Contact Us:

    • If you have any questions, comments, or concerns about our Privacy Policy or our privacy practices, please contact us

This Privacy Policy was last updated on 11/06/24

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